WHAT WE OFFER OUR CUSTOMERS AND BROKERS

• Power from the most reliable coal-fired power stations in the country
• A pipeline of exciting renewable energy projects coming online every year
• Contract flexibility ensuring the best fit for your electricity use and load profile
• Clear and transparent pricing for energy and related charges
• Regular and timely monthly billing, so you're always informed
• Self-service portal for easy access to monitor and manage your power usage
• Timely, informative updates about regulatory changes and contractual matters
• Access to the data you need to ensure your costs remain transparent in sustainability reporting

“We’ve had great account managers (at Stanwell) and had very good response and flexibility as we’ve done business with them. It’s really fantastic. I have to give Stanwell five out of five for focusing on us as a customer and working with us.”

“(Stanwell) account managers are very good and easy to talk to. They have solid knowledge of their own and our business. The other general customer service staff are quick to respond and very helpful. Our emails get quick responses within a couple of hours/half a day and don’t disappear and we don’t have to flag anything as time sensitive as they are always quick to respond.”

“(Stanwell’s) communication was very personable, and it doesn’t feel like a large government organisation. They’re very proactive whether it be customer engagement days or through letters, or a phone call. They displayed very good engagement when something is happening in the market. They would come forward and say, look, this is developing or happening in the market. The level of engagement is right up there. When we meet monthly, I get a fairly thorough market update. Stanwell does good job of giving us all that information and keeping us up to date.”